Security at RealtimeBoard

Hundreds of thousands of clients across the world trust us with their information,
and we’re doing our best to justify their trust. We take privacy and data security very
seriously. Therefore, we’ve taken a number of steps to ensure that your information
is always secure when you’re using RealtimeBoard.

Key Security Features

World-class data centers
World-class data centers
RealtimeBoard server infrastructure is hosted on Amazon Web Services.
AWS compliance program is designed to follow international security
standards and regulations, while protecting confidentiality and data
privacy. Data centers provide the necessary means to operate 24 x 7
and protect data from physical damage amd network issues.
Regular backup
Regular backup
User data is stored in failover cluster that is backed up every 10
minutes. No matter what happens, your work will stay safe. Even if you
accidentally deleted a board, there is always a way back: we keep backup
copies of deleted boards for 30 days. Backups of the entire database are
done daily and are stored separately from the main data center.
Security program
Security program
We established an information security management framework
helping us ensure you are confident with RealtimeBoard hosting your
data as if it was stored locally within your own network. This is
accomplished by assessing risks and continually improving security,
confidentiality, integrity, and availability of the service. We regularly
review and update security policies, carry out internal security training,
perform application and network security testing, monitor compliance
with security policies, and conduct internal and external risk
Data encryption
Data encryption
When you access RealtimeBoard, SSL technology protects your
information using both server authentification and data encryption. We
use TLS with up to 256 AES encryption as supported by the client. SSL
implementation at RealtimeBoard scored "A" on Qualys SSL Server test.
Backups are encrypted with AES-256. Passwords are never stored as
clear text. They are always hashed and salted securely.
Data privacy
Data privacy
You can download and export all your files and boards at any point in
time. Privacy options ensure that your boards stay as accessible as you
want them to be. Access to user data by RealtimeBoard team is strictly
regulated and is performed for troubleshooting purposes only with
your approval.
Payment processing
Payment processing
All payment-related services are provided by Stripe, one of the most
reliable payment processors in the industry. This is confirmed by a PCI
DSS certificate of the highest level. Nobody at RealtimeBoard can store
or access sensitive payment information.

Compliance certificates

Skyhigh Enterprise-Ready™
CloudTrust Program
Skyhigh Enterprise-Ready™
CloudTrust Program
Cloud Security Alliance
Cloud Security Alliance

Service Uptime and Constant Monitoring

We are proud to say our uptime has exceeded
99,95% for the past two years.
Being able to access the service consistently at all times is extremely
important when it comes to SaaS solutions. Establishing a consistent
uptime track record is impossible without proper monitoring. Our team
is ready to react to any incident 24 hours a day, 7 days a week. We
developed a reliable system to ensure that select employees are instantly
notified of all possible safety risks.
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