Salesforce Solutions Architect, Business Technology
IT, Austin, US
About the team
Business Technology is an organization of problem solvers. We manage, procure and maximize investment in technology across all Business teams within Miro. Our team is composed of Architects, Product Owners, Analysts, and Developers who deliver flawless execution of end to end business process automation. We are a team that delivers technology solutions to achieve business goals of the company.
We expect to be partnered on all solution evaluations as SMEs to solve the business problems. We own Architecture and High-Level Design for Business Systems. We act as technology partners to all Business and Operations teams to ensure we build scalable solutions across the business. We pride ourselves on maximizing Miro's investment in tooling and maintaining the health of tools.
About the role
As a Business Technology Solution Architect, you will be responsible for leading the design and implementation of technology solutions that support our business goals and objectives. You will work closely with stakeholders across the organization to understand business requirements and translate them into technical solutions. Your expertise in both business processes and technology will be crucial in ensuring that our technology investments deliver maximum value.
What you’ll do
- Drive GTM solution implementation and rollouts with a strategic leadership approach, emphasizing scalable, secure, and innovative solutions aligned with business objectives and industry trends.
- Serve as a critical liaison between business needs and technical solutions, ensuring GTM strategies are comprehensively supported from requirements gathering to solution validation.
- Offer extensive technical leadership throughout project execution, ensuring the delivery of solutions that prioritize scalability, security, and a positive user experience.
- Proactively evaluate and manage risks in GTM and related technologies, continuously seeking performance improvements and ensuring adherence to governance standards.
- Maintain open communication with stakeholders and vendors, driving innovation in technical strategy and solution development, and promoting a culture of continuous improvement.
- Engage in stakeholder management to secure alignment and sign-off, championing best practice adoption and solution scalability.
What you’ll need
- Minimum 5 years of Solution Architect experience, with expertise in GTM technologies, including Salesforce Platform, Sales Cloud, CPQ, and Marketing Cloud/Marketo, demonstrating a deep understanding of technical and business integration.
- Strong capability in system landscape design, with proven success in mapping out current and future states to deliver comprehensive and strategic solution architectures.
- In-depth knowledge and hands-on experience with Salesforce Sales Cloud, skilled in optimizing lead management, opportunity tracking, forecasting, and pipeline management to drive sales efficiency.
- Experience in designing, developing, and supporting Salesforce implementations in a large enterprise environment.
- Solid grasp of GTM business processes, with the ability to translate these insights into impactful solution designs that align with organizational goals.
- Familiarity with Salesforce's declarative and programmatic development options, ensuring versatile and scalable custom solutions.
- Exceptional communication and interpersonal skills, capable of engaging effectively with stakeholders at various levels, fostering collaboration and driving project success.
- This position requires you to be a self-starter with the ability to take ownership, prioritize, and handle various tasks simultaneously while maintaining a positive demeanor.
What you'll get:
- 401k matching + Competitive equity package
- Excellent Medical, Dental and Vision health benefits
- Fertility & Family Forming Benefits
- Flexible time off
- Lunch, snacks and drinks provided in the office
- Wellbeing benefit and WFH equipment allowance
- Annual learning and development allowance to grow your skills and career
- Up to $2,000 of charitable donation matches each year
About Miro
Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.
We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!
Check out more about life at Miro:
- Youtube: https://www.youtube.com/@lifeatmiro
- Blog: https://miro.com/careers/life-at-miro/all/
- Instagram: https://www.instagram.com/mirohq/
At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.
Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here.
Prepare yourself to go beyond
Here are some helpful tips to ensure you have all the correct information throughout our hiring process.
01. Recruiter Screen
A 30-min interview to discuss the role, background and experience, and learn more about your motivation to join Miro.
02. Hiring Manager
The hiring manager (usually your future manager) will meet to discuss your experience and fit for the role.
03. Skill Assesment
An interactive presentation to see your skills in action, based around a particular case study or business problem.
04. Meet the Team
Meet with a variety of Mironeers to get a feel for what it’s like to work together, and learn more about Miro’s culture.
05. Leadership Round
Meet a member of the leadership team to discuss Miro’s company values and share your vision for success at Miro.