Service Blueprint

Visualize and optimize your processes using endless whiteboard
Service and Product design
Create my Service Blueprint
A Service Blueprint is a visual tool designed to help guide effective business decisions.
Service Blueprints are a customer-focused process for visualizing what factors are necessary
to produce excellent service, how this excellent service will be performed, and how to create
optimal experiences for customers.

Just like product companies use blueprints to help them construct products and buildings,
service businesses use blueprints to ensure all the factors are in place and processes
optimized to provide optimal customer experience.

Service Blueprint is based on a visual technique that displays the process functions above
and below the line of visibility to the customer: all the touchpoints and the back-stage
processes are documented and aligned to the customer experience.

RealtimeBoard helps you create Service Blueprint online and collaborate easily with your team delivering the best customer experience to your clients:
  • Use a built-in Service Blueprint template to create a space for further development.
  • Add sticky notes, texts and icons to visualize processes.
  • Comment, move the notes around to get better understanding of things you can improve.
Tip: Add icons from Iconfinder to make your blueprint more attractive, use links to connect elements.
More examples
Feature Highlights
You can start making your Service Blueprint now with RealtimeBoard.
We make teamwork intuitive and fun.
When you open a new board in RealtimeBoard, you have instant access to a dynamic toolbox. Our clean, inviting interface takes the complexity out of collaboration. In just minutes you'll have a professional Service Blueprint that's ready to share.
Get more work done by sharing the board with colleagues, clients or friends. Collaborate in real-time and see all the changes instantly, or work across continents and time zones while still staying on the same page.
Ready to be used
Ready to be used
Add files, images and documents from your computer and Google Drive, or explore the built-in collections and integrated libraries of icons, wireframes and other content ready to be used on your boards.
Over 1,000,000 project leaders, marketers, designers,
developers and creatives trust us worldwide
Start collaborating now
See all examples
Create my Service Blueprint